Questions - send an email to staff at wodpitt.com.
Contact the admin team for transfer characters - they will put you in touch with the appropriate storyteller for more information in regard to setting and sheets.
Staff (Click their name to send a site message to them, click the email address to email them.)

Werewolf ST: Soul - werewolf@wodpitt.com
Mage ST: Zodiac - mage@wodpitt.com

Admin team: Email the whole bunch at admins at wodpitt dot com, or contact one of them individually:
Shel - Owner/Empress Bunny
Catnik - PR rep, all around fuzzy teddybear.
Soul - Admin, dark and angry goth.
Auggy - WebGollum, token white male.

Credits:
Auggy thanks:
My wife (for reasons that are too many and varied to mention), E107 (for the site), phpmyheaven (for the chat), everyone who puts up with my shit when I'm having an artistic hissyfit (for not paying my wife to kill me in my sleep).